Useful Contacts
As a valued subscriber of GP, you might require contacting us for any after sales service, service related queries and complaints. The followings are some useful contacts, which will help you with your queries regarding our products and service
Hotlines:
Useful & Simple Contact information
| No. | Description | Charges |
|---|---|---|
| 121 | Customer Service for Query | Tk 0.50 /Minute |
| 158 | Customer Service for Complaint | Free |
| inst@bill.grameenphone.com | Get postpaid bill update instantly. Send mail with mobile number and Account ID number in subject with # as separator [e.g 017xxxxxxxx#1.1xxxxxxx ] | Free |
| insta.service@grameenphone.com | Customer Service for Query, Request and Complaint | Free |
| http://www.grameenphone.com/customer-service/online-customer-service | Chat with Customer Service Live | Free |
| 01711594594 | Hotline for calling from other operator numbers | As per operator's tariff |
| +8801700100121 | Customer Service hotline for GP customers while in roaming | As per roaming networks tariff |
| 01711880011 – 14 | Business Solution Lead Hotline | As per callers product tariff |
| 12111 | Bill & Usage info: In Bangla | Tk 0.50 /Minute |
| 121112 | Postpaid Bill Payment thru scratch card: In Bangla | Tk 0.50 /Minute |
| 12112 | Welcome Tune Service menu: In Bangla | Tk 0.50 /Minute |
| 121122 | Welcome Tune Service deactivation: In Bangla | Tk 0.50 /Minute |
| 121131 | FnF Info: In Bangla | Tk 0.50 /Minute |
| 121132 | Missed Call Alert Service: In Bangla | Tk 0.50 /Minute |
| 12121 | Bill & Usage info: In English | Tk 0.50 /Minute |
| 121212 | Postpaid Bill Payment thru scratch card: In English | Tk 0.50 /Minute |
| 12122 | Welcome Tune Service menu: In English | Tk 0.50 /Minute |
| 121222 | WT service deactivation: In English | Tk 0.50 /Minute |
| 121231 | FnF Info: In English | Tk 0.50 /Minute |
| 121232 | Missed Call Alert Service: In English | Tk 0.50 /Minute |
| 1200 | Mobicash Service | Tk 0.50 /Minute |
| 789 | HealthLine | Tk. 5 /Minute |
| 4000 | WelcomeTune Service | Tk 0.75 /Minute |
| 2255 | StudyLine | Tk. 5 /Minute |
| 4040 | Music Radio Service | Tk. 0.50 /Minute |
| 4444 | Migration: Aapon, Bondhu, Shohoj, Baadhon, New Djuice | Free |
* All tariffs mentioned here are 15 % VAT applicable
