Internet Security
Internet Security is software designed to protect a computer or mobile device and its users from getting malicious viruses from the internet, through websites, email, and instant messenger etc. Internet Security software is often directly installed onto a computer or mobile device to prevent or remove an infection locally. Security Solution product will be the best solution to protect the PC and mobile device against IT Security Threats such as viruses, spyware, crime-ware, hackers, phishing and spam while using the internet.
Grameenphone has introduced availability of “Internet Security” (Anti-virus) software CDs from the renowned brand “Kaspersky Lab” in selected Grameenphone centers so that the subscribers may have complete one-stop solution for easy and safe internet access. Kaspersky Internet Security package enables you to use the following functionalities for protecting your desktop, laptop PCs and mobile: anti-virus, anti-spam, firewall, Web protection, anti-malware, Parental control, proactive protection.
Types of available Kaspersky Internet Security:
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1. Internet Security for Large Screen: This is for protection of Desktop/Laptop PCs.
You can get the following 2 (two) types of Kaspersky Lab boxes for your Desktop/Laptop PCs:
> Kaspersky Internet Security 2012: For 1 PC or 1 user with 1 year license.
> Kaspersky Internet Security 2012: For 3 PCs or 3 users with 1 year license
Each box contains:
- One CD in envelope containing the software media and complete user guide soft copy
- A quick start guide with license key printed on it
- A red card on general notifications.
2. Internet Security for Small Screen: This is for protection of your Mobile (Smartphones).
You can get the following Kaspersky Lab box for your Mobile/Smartphone:
> Kaspersky Mobile Security 9.0: For 1 Device or 1 user with 1 year license.
Each box contains:
- One CD in envelope containing the software media and complete user guide soft copy
- A quick start guide with license key printed on it
3. Internet Security for Small Office: Small office owners may buy this packet version internet security to protection office workstations and file server.
You can get the following 2 (two) types of Kaspersky Lab boxes for your office workstations:
> Kaspersky Small Office Security: For 5PCs or 5 users and 1 Windows File server with 1 year license.
> Kaspersky Small Office Security: For 10PCs or 10 users and 1 Windows File server with 1 year license.
Each box contains:
- One CD in envelope containing the software media and complete user guide soft copy
- A license certificate with license key printed on it.
User’s Support:
“Officextracts”, distributor of Kaspersky Labs software of Bangladesh, provides product information, technical support and problem solving to users of Kaspersky Internet Security package.
Contact information of the “Officextracts” local supports are:
> Address: B112 Masjid Road. New DOHS. Mohakhali, 1206 - Dhaka, Bangladesh
> Phone: 0800217788 (for support in Bangladesh from landline), 01755507056-58, 01732715770, 01730001171, 8714721, 8714722, 0964101234(15 lines on the IP number)
> Service timing: 10 AM to 6 PM Sunday to Thursday. Closed on Friday, Saturday and all national holidays
> Local website: www.officextracts.com
You can find a solution for a large number of problems at Self Service page at the Kaspersky Labs site:
> Global website: www.kaspersky.com/support/selfhelp
You can send your queries to the following email addresses for 24X7 supports:
> Local email: info@officextracts.com
> Global email: sa-support@kaspersky-asia.com
Grameenphone 121 hotline can provide information only on the “Types” of Internet Security Solution software available in the selected Grameenphone centers.
NOTE: Grameenphone does not provide technical support services for Kaspersky Lab products over its Contact Centre (121) or in Grameenphone Centers.
Frequently Asked Questions:
1. Where the Kaspersky Internet Security solutions are available?
Kaspersky Internet Security solutions are available in the following Grameenphone center locations:
| District | Address |
|---|---|
| Dhaka | Grameenphone Center, Rabiul Plaza, Plot No-shee-1/kha,Section-1, Mirpur, Dhaka-1216 |
| Dhaka | Grameenphone Center, City Center Building (1st Floor) 103, Motijheel C/A (Plot: 5/A), Dhaka-1000 |
| Dhaka | Grameenphone Center, House# CES(A) 1A, Road# 113, Gulshan Avenue, Dhaka-1212 |
| Dhaka | Grameenphone Center, 71, Kazi Nazrul Islam Avenue, Farmgate, Dhaka |
| Dhaka | Grameenphone Center, House# 38/2, Road# 16 (New), 27(old), Dhanmondi R/A, Dhaka-1205 |
| Mymensingh | Grameenphone Center, 11, C K Ghosh Road, Mymensingh |
| Chittagong | Grameenphone Center, 1012/A, CDA Avenue, East Nasirabad, Chittagong |
| Chittagong | Grameenphone Center, 59, Agrabad C/A, Chittagong |
| Comilla | Grameenphone Center, 1043/946, Jhautala, Comilla |
| Rajshahi | Grameenphone Center, Dainik Barta Complex, Alu Patti, Natore Road, Rajshahi |
| Rangpur | Grameenphone Center, Central Point, Central Road, Paira Chattar, Rangpur |
| Bogra | Grameenphone Center, Kabi Nazrul Islam Road, Jhautala, Bogra |
| Dinajpur | Grameenphone Center, Goneshtala Dinajpur Town (Opposite to Fire Service), Dinajpur |
| Khulna | Grameenphone Center, 181, Khan-A-Sabur Road, Khulna |
| Jessore | Grameenphone Center, Holding # 128 (Ground Floor), RN Road, Jessore-7400 |
| Barisal | Grameenphone Center, L L Tower, 119, Sadar Road, Barisal |
| Sylhet | Grameenphone Center, Dewan Mansion, Airport Road, Amborkhana, Sylhet |
2. Which security solutions are available to purchase?
Following 05 (five) types of Kaspersky Lab security solutions are available:
| SL | Category | MRP | Specification | License Period |
|---|---|---|---|---|
| 1 | Kaspersky Internet Security 2012 | BDT 1,099 | 1 User/PC (With Gift) | 1 Year |
| BDT 849 | 1 User/PC | 1 Year | ||
| 2 | Kaspersky Internet Security 2012 | BDT 1,699 | 3 User/PC | 1 Year |
| 3 | Kaspersky Mobile Security 9.0 | BDT 699 | 1 User | 1 Year |
| 4 | Kaspersky Small Office Security | BDT 8,999 | 1 Windows Server + 5 User/PC | 1 Year |
| 5 | Kaspersky Small Office Security | BDT 13,999 | 1 Windows Server + 10 User/PC | 1 Year |
3. What are the system requirements for Kaspersky Internet Security?
General demands:
- 480 MB free space on the hard disk
- CD-ROM (to install the product from the CD-distributive)
- Internet connection (to activate the product)
- Computer mouse
- Microsoft Internet Explorer 6.0 or above (to update anti-virus databases and application modules on the Internet)
- Microsoft Windows Installer 2.0 or above
Operating systems:
- Microsoft Windows XP Home Edition (Service Pack 2 and above)
- Microsoft Windows XP Professional (Service Pack 2 and above)
- Microsoft Windows XP Professional x64 Edition (Service Pack 2 and above)
- Microsoft Windows Vista Home Basic (32/64 bit)
- Microsoft Windows Vista Home Premium (32/64 bit)
- Microsoft Windows Vista Business (32/64 bit)
- Microsoft Windows Vista Enterprise (32/64 bit)
- Microsoft Windows Vista Ultimate (32/64 bit)
- Microsoft Windows Vista Home Basic SP1 (32/64 bit)
- Microsoft Windows Vista Home Premium SP1 (32/64 bit)
- Microsoft Windows Vista Business SP1 (32/64 bit)
- Microsoft Windows Vista Enterprise SP1 (32/64 bit)
- Microsoft Windows Vista Ultimate SP1 (32/64 bit)
- Microsoft Windows 7 Starter (32/64 bit)
- Microsoft Windows 7 Home Basic (32/64 bit)
- Microsoft Windows 7 Home Premium (32/64 bit)
- Microsoft Windows 7 Professional (32/64 bit)
- Microsoft Windows 7 Ultimate (32/64 bit)
> Intel Pentium 800 MHz 32-bit (x86)/64-bit (x64) or above (or compatible)
> 512 MB available RAM
> Intel Pentium 1000 MHz 32-bit (x86) / 64-bit(x64) or above (or compatible)
> 1 GB available RAM (32-bit)
> 2 GB available RAM (64-bit)
> Intel Pentium 1 GHz 32-bit (x86) / 64-bit(x64) or above (or compatible)
> 1 GB available RAM (32-bit)
> 2 GB available RAM (64-bit)
4. Which platforms are supported by Kaspersky Mobile Security 9.0?
Kaspersky Mobile Security runs on smartphones with:
- An Internet connection
- One of the following Operating Systems:
>> Android: 1.6 - 2.3
>> BlackBerry: 4.5-6.0
>> Windows Mobile: 5.0 - 6.5
>> Symbian (Nokia): Symbian^3 or Series 60 9.1, 9.2, 9.3, 9.4
5. What are the system requirements for Kaspersky Small Office Security?
For Personal Workstation/Computer:
- Windows XP
- Windows Vista
- Windows 7
- Windows Server 2003
- Windows Server 2008
For File Server:
6. What to do after completion of the license period?
After completion of license period, user need to renew their license by re-purchase the packet/box.


