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Please answer some simple questions!
ebill- a new dimension of postpaid bill distribution was introduced by Grameenphone where customers can receive their mobile phone bills through email after bill generation. ebill service facilitates customers by providing diversified benefits like fast & accurate delivery, ensuring information security & contributing on green environment as well.
The service can be subscribed through SMS.
Go to message option then type Ebill <space> email address and sent to 4777. Example: ebill firstname.lastname@example.org & send to 4777.
All eligible ebill subscribers will receive ebill within 24 hours after bill cycle completion.
Yes, Roaming subscriber will receive both Invoices.
Subscriber will receive the invoice only and itemized bill will be delivered though courier as usual.
Customer will change email address through SMS. Go to message option then Type Ebill <space> email address and sent to 4777. Example: ebill email@example.com & send to 4777.
72 working hours, the Ebill will be sent on the next bill cycle from the request date.
No, Ebill is free of cost.
File format: pdf, Average file size: 50 to 100 KB.
Note: Required software to open: Adobe Reader version 7. Subscriber should prepare required system by installing/updating Adobe reader from any relevant software website.
For instance: http://www.adobe.com/downloads/
Yes, they can print and use for payment.
No, customer will receive ebill onward.
Customers can ask for duplicate bill through customer contact points.
Go to message option then type Ebill <space> cancel and send to 4777.