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www.grameenphone.com is a website of GP with information on Grameenphone and its products and services along with facilities for web based self care (My Grameenphone) and online GP store (eShop). Please read the Terms and Conditions carefully before visiting or requesting for service activation or placing order for any online based purchase from this website. By accessing or using any Product or Service from this website, you agree to be bound by the Terms and Conditions set forth below. If you do not wish to be bound by these Terms and Conditions, you may not access or use any Service. If you utilize any Service in a manner inconsistent with these Terms and Conditions, GP may terminate your access, block your future access and/or seek such additional relief as the circumstances of your misuse requires. GP may modify the Terms and Conditions at any time and such modification shall be effective immediately upon posting of the modified Terms and Conditions. You agree to review the Terms and Conditions periodically to be aware of such modifications and your continued access or use of the Service shall be deemed as your conclusive acceptance of the modified Terms and Conditions.
The term 'Grameenphone' or 'GP' or Service Provider or 'us' or 'we' or 'Site' or 'eShop' or 'My Grameenphone' or 'package adviser' or any other terms related to any 'Product' or 'Service' refers to the owner of the Site 'Grameenphone Limited' whose registered office is at GP House, Bashundhara, Baridhara, Dhaka-1229, Bangladesh. The term 'you' refers to the user or viewer of our Site.
To avail different features and services on www.grameenphone.com registration may be required on the site. You agree as a condition of use and registration that Grameenphone may contact you for any necessities. You are responsible for safeguarding the password that you use to access any secure areas of www.grameenphone.com. You agree not to disclose your password to any third party and take sole responsibility for any activities or actions under your password, whether or not you have authorized such activities or actions. You will immediately notify www.grameenphone.com of any unauthorized use of your password.
You agree that you shall not post any information:
When you visit the Site or send e-mails to us, you are communicating with us electronically, you thereby consent to receive communications from us electronically. We will either communicate with you by e-mail or post notices on the Site. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
From time to time this Site may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of GP.
If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. Furthermore, you are responsible for any and all activities that occur under your account or password. You authorize GP to assume that any person using the Site with your password and user name either is you or is someone authorized to act for you. You agree to authorize GP immediately to take appropriate action of any unauthorized use of your account or any other breach of security. GP shall not be liable for any loss that you may incur as a result of someone else using your password or account either with or without your knowledge. However, you will be held liable for losses incurred by GP or another party due to someone else using your account or password.
You must not use the Site in any way that causes or is likely to cause the Site or access to it to be interrupted, damaged or impaired in any way. You understand that you are solely responsible for all electronic communications and contents sent from your computer to us. You must use the Site for lawful purposes only. You must not use the Site for any of the following:
www.grameenphone.com including all its pages, contents, services and functionalities, is not targeted towards, nor intended for by anyone under the age of 18 (a minor). By registering to www.grameenphone.com for purchasing or using any product or service you hereby acknowledge that you are above or equal to 18 years of age. However, if you are under the age of 18 then the registration is to be done by your parent/guardian. www.grameenphone.com reserves the right to terminate your membership at any time) in the event that www.grameenphone.com becomes aware that you are or were a minor when the product or service was subscribed..
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Grameenphone or its content suppliers and protected by Bangladesh and International Copyright Laws. The compilation of all content on this site is the exclusive property of Grameenphone and protected by Bangladesh Copyright Laws. All software used on this site is the property of Grameenphone or its software suppliers and protected by Bangladesh Copyright Laws.
All logos, graphics, page headers, button icons, scripts, products, and service names are registered trademarks of Grameenphone or Grameenphone is authorized to use it at www.grameenphone.com. All shop addresses and their trademarks and logos are the property of the specific shops and they are signed retail partners in Bangladesh and/or other countries. All other trademarks not owned by Grameenphone that appear on the site www.grameenphone.com are the property of their respective owners, who are affiliated with Grameenphone and the right of ownership of all the products, trademarks and logos of www.grameenphone.com belong to Grameenphone Limited.
GP grants you a limited license to access and make personal use of this Site. You may print and download (page caching) or portions of material from the different areas of the Service solely for your personal and non-commercial use. Any other copying, re-sale, duplication or exploitation for any commercial purpose, redistribution, retransmission or publication of any downloaded material such as product listings, descriptions, prices, account information, or any other derivative use of the Site or its contents; and/or any downloading or copying of account information for the benefit of another merchant; and/or any use of data mining, robots or similar data gathering and extraction tools is strictly prohibited without the express written consent of GP. You agree to grant GP a non-exclusive, royalty free, worldwide, perpetual license, with the right to sublicense, reproduce, distribute, transmit, create derivative works of publicly display and publicly perform any materials and other information (including, without limitation, ideas contained therein for new or improved products and services) you submit to public areas of the Service by all means and in any media now known or hereafter developed. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of GP and our other service providers without express written consent of GP. You may not use any Meta tags or any other "hidden text" utilizing GP and/or www.grameenphone.com's name or trademarks without the express written consent of GP. Any unauthorized use terminates the permission or license granted by GP. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of the Site so long as the link does not portray GP, its other service providers, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any GP or any logo of its products and services or other proprietary graphic or trademark as part of the link without express written permission of GP.
Grameenphone attempts to be as accurate as possible. However, it does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Grameenphone itself is not as described, your sole remedy is to return it in unused condition. Grameenphone provides information regarding products and third-party merchants, and links to third-party merchants that are selling listed products.
The User acknowledges and agrees to the following terms of e-Services as lay down by the Service Provider. Also, the User agrees to allow the Service Provider to process the personal information given herein for use in the Service Provider's telecom-service provision. The User shall not revoke this consent during the use of My Grameenphone.
Terms of service and user agreement
The Package Adviser is part of www.grameenphone.com and is an online tool to help visitors/users; This tool helps GP customers to find a package suitable to their preference. This tool essentially uses the information provided by the visitor, user or GP customer and returns a suggestion based on pre-set logic. It is important to note that the tool provides only broad based, general suggestion, and despite good intentions on part of the tool's owner Grameenphone Ltd. It may suggest a package to the user which may not reflect the preference of the user. This is an automatic computer generated suggestion, which is indicative only. The best use out of any price plan will depend on actual usage and other parameter of each customer. You have full right not to accept the suggestion. The package advisor tool is applicable only for Voice prepaid and Data packages. All the information or logics used in the package adviser is property of Grameenphone Ltd. and any use of this information or logic other than on www.grameenphone.com without prior expressed permission from us is completely prohibited.
www.grameenphone.com reserves the right to make changes to its site, policies, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
This Site and all information, content, materials, products (including software) and services included on or otherwise made available to you through this Site are provided by GP on an "as is" and "as available" basis, unless otherwise specified in writing. GP makes no representations or warranties of any kind, express or implied, as to the operation of this Site or the information, content, materials, products (including software) or services included on or otherwise made available to you through this Site or about the completeness, accuracy, reliability, suitability or availability with respect to the Site or the information, products, services, or related graphics contained on the Site for any purpose. You therefore expressly agree that any reliance you place on such information and your use of this Site is strictly at your own risk.
To the fullest extent permissible by applicable law, GP disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. GP do not warrant that this Site; information, content, materials, products (including software) or services or related graphics included on or otherwise made available to you through this Site; their servers; or e-mail sent from the Site are free of viruses, or other harmful components. GP shall not be liable for any loss or damages of any kind from loss of data or profits arising out of, or in connection with, the use of this Site or from any information, content, materials, products (including software) or services included on or otherwise made available to you through this Site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.
By visiting www.grameenphone.com, you agree that the laws of the People's Republic of Bangladesh, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and www.grameenphone.com.