Annual Report 2024

Director's Report

Sustainability Report

Corporate Governance

2024 has been a transformative year for Grameenphone, marked by innovation and resilience in navigating unprecedented macroeconomic challenges.

Despite less favorable political and economic conditions, we built a futureready network, introduced customer-centric solutions, and strengthened our core oerings. With a refreshed portfolio and unwavering dedication to creating higher value for our customers, Grameenphone is poised to embrace the future and unlock new possibilities.

Yasir Azman

Chief Executive Officer (CEO)

Message From Chair

Grameenphone navigated 2024 by focusing on customer-centric innovation to meet the evolving needs of our subscribers

In a challenging year, we continued to play a pivotal role in advancing the digitalisation journey of Bangladesh while making signicant strides towards our ambition of becoming a future-ready telco-tech company.

Håkon Bruaset Kjøl

Chair

Message From CEO

2024 has been a transformative year for Grameenphone, marked by innovation and resilience in navigating unprecedented macroeconomic challenges.

Despite less favorable political and economic conditions, we built a futureready network, introduced customer-centric solutions, and strengthened our core oerings. With a refreshed portfolio and unwavering dedication to creating higher value for our customers, Grameenphone is poised to embrace the future and unlock new possibilities.

Yasir Azman

Chief Executive Officer (CEO)

Message From Chair

Grameenphone navigated 2024 by focusing on customer-centric innovation to meet the evolving needs of our subscribers

In a challenging year, we continued to play a pivotal role in advancing the digitalisation journey of Bangladesh while making signicant strides towards our ambition of becoming a future-ready telco-tech company.

Håkon Bruaset Kjøl

Chair

Delivering Value for Shareholders

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Our Purpose

Connecting Customers to what matter most
Empowering Societies

Connecting customers to what matters most has been the core of our business. Today internet connectivity impacts nearly every part of our lives. We believe in making it personalised and relevant for our customers. It’s about more than good business; it’s empowering societies.

Our Strategic Priorities

Our strategy is designed to maximize investment impact, deliver sustainable revenue growth, EBITDA expansion, and generate strong cash ow by creating meaningful value for customers.

Growth

Growth is center of GP Startegy. Our focus is to accelerate growth in data business by embracing new products, services, digitization, innovation. We cocreate and attract partners for driving growth.

Innovation

GP focuses on building new product and innovative digital services like IoT, CoLo, content, storage, security to meet evolving customer’s demand

Customer Experience

GP aims for #1 in Customer experience, data, and digital ratings by enhancing service, AI-driven CRM, seamless journeys, AI, automation and network expansion to ensure smooth customer experience.

AI First

GP’s AI-first strategy focuses on efficiency, growth, and experience. The AI ecosystem is built on six pillars Data, People, Thought Leadership, Partnership, Execution, and Responsible AI.

Growth

Growth is center of GP Startegy. Our focus is to accelerate growth in data business by embracing new products, services, digitization, innovation. We cocreate and attract partners for driving growth.

Innovation

GP focuses on building new product and innovative digital services like IoT, CoLo, content, storage, security to meet evolving customer’s demand

Customer Experience

GP aims for #1 in Customer experience, data, and digital ratings by enhancing service, AI-driven CRM, seamless journeys, AI, automation and network expansion to ensure smooth customer experience.

AI First

GP’s AI-first strategy focuses on efficiency, growth, and experience. The AI ecosystem is built on six pillars Data, People, Thought Leadership, Partnership, Execution, and Responsible AI.

Growth

Growth is center of GP Startegy. Our focus is to accelerate growth in data business by embracing new products, services, digitization, innovation. We cocreate and attract partners for driving growth.

Innovation

GP focuses on building new product and innovative digital services like IoT, CoLo, content, storage, security to meet evolving customer’s demand

Customer Experience

GP aims for #1 in Customer experience, data, and digital ratings by enhancing service, AI-driven CRM, seamless journeys, AI, automation and network expansion to ensure smooth customer experience.

AI First

GP’s AI-first strategy focuses on efficiency, growth, and experience. The AI ecosystem is built on six pillars Data, People, Thought Leadership, Partnership, Execution, and Responsible AI.

2024 has been a transformative year for Grameenphone, marked by innovation and resilience in navigating unprecedented macroeconomic challenges.

Grameenphone navigated 2024 by focusing on customer-centric innovation to meet the evolving needs of our subscribers

2024 has been a transformative year for Grameenphone, marked by innovation and resilience in navigating unprecedented macroeconomic challenges.

Grameenphone navigated 2024 by focusing on customer-centric innovation to meet the evolving needs of our subscribers

Delivering Value for Shareholders

Our Purpose

Our Strategic Priorities

Grameenphone AGM 2025

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