ভেহিকল ট্র্যাকিং

Vehicle Tracking Service

Vehicle Tracking Service (VTS) will provide you with round the clock security and tracking of your vehicle using satellite GPS & GSM communication.  Using GP VTS, you can see your vehicle’s position, speed, and engine status on a map. The information will be visible in your own mobile app and website.

Grameenphone has three (3) VTS packages- Economy, Lite and Standard. Grameenphone VTS requires a tracking device to be connected to your vehicle. GP VTS will further allow you to have customized setting for your vehicle like- go-no go area, notification for crossing speed limit and many more features.

Grameenphone VTS turns your vehicle into a smart vehicle.

Insurance Benefits

Grameenphone has introduced ‘Accidental & General Life Insurance’ as a free benefit to both new and existing Vehicle Tracking Service subscribers. This means existing and new subscribers of VTS will be able to avail the coverage benefits without having to pay any additional fees (other than regular monthly fees).
For details & forms, please view the "Insurance Benefits" tab below.

  • Economy
  • Lite
  • Standard
  • Insurance Benefits

  • USB Powered device, Easy to use as and when needed
  • Price: One Time: 4,499/= and Monthly: 399/= (SD, VAT and SC applicable)

To delight our customers, Grameenphone brings a promotional discount offer for new purchase of its Vehicle Tracking service. Any GP Star customer and their referrals can avail attractive discounts on device price along with lifelong amazing discounts on monthly fee.

To avail this offer, visit your nearest Grameenphone Center!

Campaign offer Period: Offer shall be valid till further notice from Grameenphone.

Package Regular Price Campaign Price Discount
Economy Device 4,499 3,824 15%
Economy Monthly fee 399 340 15%

 

Benefit of eVehicle Tracking Service:

 

Tracking on the go: Tracking vehicle (location and status) on the go using mobile app and web

 

 

Disturbance/SOS Alerts: disturbance like crashing, snatching, dropping and emergency support-SOS button

 

 

GO, No- Go area setting: Setting go or no go area for vehicle and any violation will be reported through alerts

 

 

USB Powered Device: Easy self-setup by Plugging the device to power source (+,-/USB) and ready to use

 

 

Speed limit setting: Set speed limit for vehicle to run and any violation shall be notified through alerts

 

 

Features of eVehicle Tracking Service

  • Portable device-USB Powered Device
  • Easy to Install-USB and wire (+,- ve)
  • 24/7 Real-Time Tracking  in mobile  apps
  • Disturbance or SOS alerts 
  • Set  Geo-Fence and Speed Limit
  • Reporting and Statistics: Speed analysis, Travel Distance and history
  • GPS chip: UBLOX
  • High safety design: TI chip
  • Device Equipped with temperature sensor
  • 1 year device warranty

 

Frequently Asked Questions

1. What is Vehicle Tracking Service Economy Package?

Tracking Service Economy Package (eVTS) is new package of VTS. It is very easy to use and install in any vehicle. It is a portable device that runs charging through USB and cables. It is a very handy device that customer can use it to charge through USB cable and put it in any vehicle to track. For customer convenience we provide a casing in which if this portable device in place could be used as tracker permanently in any vehicle. Power source for the device will be from any wire inside vehicle to receive power to run the device.

2. What is price for eVTS?

One time Device Price: 4,499/= and Monthly Fees: 399/= (SD, VAT and SC applicable for monthly fee).

3. Do I need a SIM card for the eVTS?

Yes, GP provided SIM card with eVTS package. It is a serial no of SIM card made available for eVTS.

4. Where can I contact for any service related issues regarding eVTS

Call +8801755664466 from your mobile or email to support@evts-grameenphone.com

5. How to use eVTS?

eVTS is an easy self-set up device that can be used as a portable VTS in any vehicle. Steps are mentioned below –

Step 1: Put the micro SIM card in the eVTS device

Step 2: Download the Apps in mobile by scanning QR Code

Step 3: Open the Apps and put your email address to register for first time

Step 4: You will receive an email from eVTS, it will show to click a link in email to complete registration

Step 5: Activate the VTS device by providing S/N and Activation code given on device

Step 6: Set password for the account and track live through Mobile Apps

6. Where can I find eVTS?

At first phase All GPC, GPCF and selected Express Store in Dhaka only

7. What papers are required to avail VTS from GP

For Business customer: They will talk to Grameenphone Key Account Manager (KAM)

For Consumer customer: Below papers are required to avail VTS-

  • Vehicle Registration Copy
  • Fitness Certificate Copy
  • 1 Signed Photograph

Customer will need to show NID Copy or Original Passport or Birth certificate

8. Can I track my vehicle through Roaming service from abroad?

Yes you can. You just need an internet connection.

9. For getting access in the Website do I need any User Name/Password?

Yes you will need user name and password to access to eVTS portal (https://evts.grameenphone.com)

10. How can I get my User Name and Password?

Simply register using your email address in eVTS portal https://evts.grameenphone.com. Using your email address as user name and set password, you could access to web based tracking. For the first time login, you need to add your device by putting device Activation Code and S/N. It is given in details in installation file

11. Can I change my User Name and Password?

You can change your password only. You can change user password from option menu of eVTS website (https://evts.grameenphone.com)

12. How can I activate my device after login to system?

You have to activate your device by providing S/N and Activation Code mentioned in device

13. How can I pay the monthly service fee?

This fee will be paid against the SIM that is inserted in the GPS device. All ways of paying postpaid bill will be applicable for paying bill for the vehicle tracking service. Only for availing the advance payment discount, customers have to contact the respective GPCs.

14. Is there any way to deduct the monthly fee from owner’s mobile phone?

No

15. Will I be charged for the incoming alerts in my mobile?

NO.

16. What is the eVTS website address?

https://evts.grameenphone.com

17. Can I access web interface from own mobile phone?

Yes you can. There is special mobile software for this and you can download this. In the user manual details are given.

 

  • Digital Safety for vehicles, install device in engine with 1 year replacement warranty
  • Price: One Time: BDT 4,999 and Monthly: BDT 499 (SD & VAT & SC applicable on Monthly Fee)

To delight our customers, Grameenphone brings a promotional discount offer for new purchase of its Vehicle Tracking service. Any GP Star customer and their referrals can avail attractive discounts on device price along with lifelong amazing discounts on monthly fee.

To avail this offer, visit your nearest Grameenphone Center!

Campaign offer Period: Offer shall be valid till further notice from Grameenphone.

Package Regular Price Campaign Price Discount
Lite Device 4,999 4,499 10%
Lite Monthly fee 499 449 10%

Benefit of Vehicle Tracking Service - Lite


  • Dedicated Support center: 24/7 professional dedicated call center support facilities.
  • Digital Safety: Stop engine through SMS
  • Tracking on the go: Vehicle location, using mobile app (Android & IOS), web & SMS
  • Engine Movement Status: Status of vehicle engine-on move, still and last update
  • Over speed Alert:  Set speed limit for vehicle to run and any violation shall be notified through alerts
  • Geo-fence violation alert: Setting go or no go area for vehicle and any violation will be reported through alerts
  • SOS Alerts: For any emergency support - SOS button sends out exact location for immediate rescue. After user presses SOS button in the VTS, VTS device will send out the location and SOS alarm to the present number via SMS & e-mail.
  • Battery removal Alert
  • Enhanced customized & dynamic software.

 

Features of Vehicle Tracking Service - Lite

  • Historical tracking report (Up to 3 Months)
  • Speed analysis report
  • Multiple alert option: SMS & E-mail
  • Expense monitoring option
  • Multiple Vehicles tracking solution
  • Different kind of report can be provided. For example - travel distance report, trip report, trip count report, halt report, expense report, all alert report, etc.
  • Unlimited Geo-fence with rescheduling facilities.
  • Necessary reports can be generated in excel and pdf
  • Driver profile viewer option
  • Live Alarm viewer option
  • Alarm resolve report
  • Trip count report
  • Trip list report
  • Trip wise travel distance report
  • Trip wise historical report
  • Expenditure report
  • Fuel consumption report (based on travel distance)
  • Regular updates to software.
  • More than 1500,000++ POI in map with reverse geo coding
     

Store Locator Vehicle Tracking Service - Lite

Come visit us at your nearest GPC and get the VTS Lite device for your vehicle.

Installation and support area covered in 27 major districts town area in Bangladesh. (Condition Apply)

For any further information, contact our VTS hotlines.

Cell: +8801729207979, +8801729217979, +8801729227979, 8801729237979, +8801729247979

  • Vehicle Safety, install device in engine with 3 years replacement warranty
  • Price: One Time: BDT 11,000 and Monthly: BDT 696 (SD & VAT & SC applicable on Monthly Fee)

To delight our customers, Grameenphone brings a promotional discount offer for new purchase of its Vehicle Tracking service. Any GP Star customer and their referrals can avail attractive discounts on device price along with lifelong amazing discounts on monthly fee.

To avail this offer, visit your nearest Grameenphone Center!

Campaign offer Period: Offer shall be valid till further notice from Grameenphone.

Package Regular Price Campaign Price Discount
Standard Device 11,000 8,250 25%
Standard Monthly fee 696 557 20%

Benefit of Vehicle Tracking Service - Standard

  • Dedicated Support center: 24/7 professional dedicated call center support facilities.
  • Digital Safety: Stop engine through SMS
  • Tracking on the go: Vehicle location, using mobile app (Android & IOS), web & SMS
  • Engine Movement Status: Status of vehicle engine-on move, still and last update
  • Over speed Alert:  Set speed limit for vehicle to run and any violation shall be notified through alerts
  • Geo-fence violation alert: Setting go or no go area for vehicle and any violation will be reported through alerts
  • SOS Alerts: For any emergency support - SOS button sends out exact location for immediate rescue. After user presses SOS button in the VTS, VTS device will send out the location and SOS alarm to the present number via SMS & e-mail.
  • Battery removal Alert
  • Enhanced customized & dynamic software.

 

Features of Vehicle Tracking Service - Standard

  • Historical tracking report (Up to 3 Months)
  • Speed analysis report
  • Multiple alert option: SMS & E-mail
  • Expense monitoring option
  • Multiple Vehicles tracking solution
  • Different kind of report can be provided. For example - travel distance report, trip report, trip count report, halt report, expense report, all alert report, etc.
  • Unlimited Geo-fence with rescheduling facilities.
  • Necessary reports can be generated in excel and pdf
  • Driver profile viewer option
  • Live Alarm viewer option
  • Alarm resolve report
  • Trip count report
  • Trip list report
  • Trip wise travel distance report
  • Trip wise historical report
  • Expenditure report
  • Fuel consumption report (based on travel distance)
  • Regular updates to software.
  • More than 1500,000++ POI in map with reverse geo coding
     

Store Locator Vehicle Tracking Service - Standard

Come visit us at your nearest GPC and get the VTS Standard device for your vehicle.

Installation and support area covered in 27 major districts town area in Bangladesh. (Condition Apply)

For any further information, contact our VTS hotlines.

The VTS Insurance Consent Form:  Click Here
The VTS Insurance Claim Form:  Click Here

1. What is the Insurance Offer?

GP VTS Insurance  is a FREE Accidental Life and disability insurance coverage for Grameenphone VTS subscribers.

2. Who is eligible for the product?  

The coverage will be available for all existing eligible & active VTS subscribers (after 08th October, 2018) where the insured person is within the age group of 18- 65.

3. What is the Insurance Offering?

Benefit Coverage
Accidental Disability (Fracture/Dislocation/Dismemberment of joints/bones/ligemnets) 10,000
Permanent Partial loss due to accident ( Entire and irrevocable loss of either eyes/hands/feet; complete deafness of either ear) 50,000
Total Permanent loss due to accident ( Entire and irrevocable loss of both eyes/hands/feet; complete deafness) 100,000
Death due to accident 100,000
Free Nirvoy Life Cover due to any death
  • Individual:  Insurance coverage shall be for VTS Policy Owner only
  • Corporate: Insurance coverage shall be for employees of the organization.
RECHARGE IN PREVIOUS CALENDAR MONTH LIFE INSURANCE COVER
BDT <150 No coverage
BDT 150 – 249 BDT 10,000
BDT 250 – 349 BDT 20,000
BDT 350 – 499 BDT 30,000
BDT 500 & above BDT 50,000

  For further details into Nirvoy Life cover, please visit : https://www.grameenphone.com/personal/offers/nirvoy-free-life-insurance

4. What are the terms & conditions?

  Following are the terms & conditions:

  • The insurance coverage benefit is a free-of-cost service being provided to eligible active Grameenphone Vehicle Tracking Service subscribers (primary insured).
  • The coverage will be available for all existing, eligible & active VTS subscribers (after 08th October, 2018)
  • For Individual customers, either VTS owner or vehicle driver (secondary insured) shall be insured but benefit will be for 1 person per calendar year.
  • Coverage for driver (Secondary Insured) will be depending on the VTS owner’s discretion
  • For business customers having multiple vehicles with GP VTS: employees of the organization shall be covered (1 (one) person per vehicle per year).
  • The coverage will also be available for customers who have newly purchased VTS (eligible & active) and from 2nd bill’s calendar month from the date of purchase.
  • Eligibility:
    • Any accident must be verified by Police GD or Police Report (in death cases)
    • The policy owner or the insured person must have been present, during the accident, in a Grameenphone VTS installed vehicle.
    • Age of insured person must be between 18 and 65.
    • The insured person must qualify under each specified category of benefit.
    • The policy owner’s VTS connection must have all due bills cleared to get the benefit.
    • Policy owner shall not enjoy coverage if the VTS connection was inactive (no charging/disconnected)
  • A disconnected customer can enjoy insurance coverage after:
    • Paying of all due bills
    • Getting re-connected (may require calling 121 or a visit to GPC)
    • From 2nd bill’s (after reconnection date) calendar month.
  • To keep the coverage up and running, customer has to keep their monthly fee paid on a regular basis within due date.
  • A customer on due date of the respective month, upon payment of all dues, will be considered covered
  • Insurance coverage will be administered on a calendar month basis.
  • Claim settlement depends on subject to the submission of proper documentation.
  • Insufficient or forged documentation will be treated as rejected
  • The free-of-cost coverage can be cancelled with 7 days of prior notice
  • In case of driver’s death owners will be eligible to lodge claim
  • If customer shares any wrong/invalid/false/concocted information, authority reserves right to reject the claim at any point.
  • For claim settlement, the final decision shall be with the underwriter (insurance company).
  • Any claim has to be submitted with-in 90 (ninety) days from the date of the incident/accident 

5. Who is providing the insurance coverage?

  • The free-of-cost insurance benefit is being sponsored by Grameenphone Ltd.
  • The insurance coverage will be provided by Pragati Life Insurance Limited in cooperation with Microensure.

Hence, Grameenphone shall not be responsible & accountable for any dispute & complaints arising from insurance related claims.

6. How to enroll for the insurance coverage?

For New VTS Customer:

The insurance offering is free with GP VTS service. So after the GP VTS purchase, customer will be enrolled from the second calendar month of bill cycle automatically.  Customer simply needs to fill out the insurance form available via GPC/GPCF/Enterprise.

For existing VTS Customer:

As it is free insurance with the GP VTS Product, so all the existing active customers will be enrolled on monthly coverage.

For declaring nominee information, customers need to e-mail gpts.enrollment@microensure.com

with a completed form.

7. Who will be considered as GPVTS active customer?

Active will be meant as: In a calendar month, VTS connection has been paid the bill amount.

8. How to avail the coverage regularly?

To keep the coverage up and running customer has to keep their monthly fee paid in a regular basis within due date.

9. What is the coverage period?

The coverage period will be on a calendar month basis.

10. When the coverage will start?

For New VTS Customer:

The coverage will be available for newly purchased customers (eligible & active) from 2nd bill’s calendar month.

For Existing VTS Customer:

Existing customer has to keep their monthly fees paid in a regular basis within due date to ensure renewal of coverage. If he was active last month, he will get coverage for the existing month provided all due-amounts are paid.

A disconnected customer can enroll insurance coverage after:

  1. Paying of all due bills
  2. Getting re-connected (may require calling 121 or a visit to GPC)
  3. From 2nd bill’s (after reconnection date) calendar month.

11. Who will get the insurance coverage?

For Individual Customers: 

The insurance will cover a joint life (Owner / Driver) coverage whereas benefit is will be for either of the insured due to the accidental incident.

For Business Customers: 

The insurance will cover an employee of the organization who has been in an accident within the GP VTS installed vehicle.

12. If insured VTS owner died who will receive the coverage amount?

In case of insured person death, the nomine will receive the coverage amount.

13. Who will get the insurance coverage if driver/employee die?

If the driver dies, the coverage will be given to the VTS owner. And owner will decide the weather the amount to give driver’s family or not.

Business Customer: In case of insured person’s death, the company will receive the coverage amount.

14. What if in the same incident both owner and driver die?

The owner’s nominee will be able to raise the claim for owner.

15. What If in the same incident owner and driver or more than one employee get injured?

In case of multiple injuries, a single person’s claim can be lodged per incident.

16. Individual: What If in the same incident any one (owner/driver) die and other get injured?

If one died and other have injury in this situation one claim will be accepted, either a death claim or an accidental claim.

17. How to raise a claim?

For accidental claim customer has to raise the claim. To raise claim customer has to send a properly fill out and signed form to gpts.claim@microensure.com . The form is available at GPC/GPCF or at Grameenphone website.

18. What are the required documents for claim?

For all requirements of documentations, Micro-ensure will call back the claimant within 24 working hours on further proof for submission.

19. How customer will acknowledged about the claim recipient?

After a claim raise by customer, s/he will receive a call within 24 working hours for acknowledgement and information about further process and documentation.

20. How customer will share the claim documents?

The customer can share the scanned claim documents easily via email to gpts.claim@microensure.com

21. How long it will take to settle the claim?

After submission of all the required documents by customer, it will take 7 working days to settle the claim.

22. How can I get update of the claim status?

For any post claim query please mail to gpts.claim@microensure.com

23. How will a company (B2B) get the coverage?

The insurance will cover an employee of the organization who has been in an accident within the GP VTS installed vehicle. For any guidance or information, assigned KAM will guide how to enroll and how to raise claim.

24. How will a company raise a claim?

To raise claim KCP has to send a properly fill out and signed (by KDM) form to gpts.claim@microensure.com . The form is available at GPC/GPCF or at Grameenphone website.

Any B2B customer can raise a claim via company contact person to GP Key Account Manager.

25. How will a company fill out claim form?

Any B2B customer has to follow the same form available for general claim. But he/she has to provide company seal and company bank account detail. In case of company claim, no personal account will be accepted.

26. Which bank account information share in case of company claim?

There has to be the company bank account detail, not any personal.

 

 

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