You may download Subscription Form/s for availing International Roaming Service. Please follow the instructions below:
IR Activation and Auto debit:
- Download and print the “IR Subscription Form (Post Paid) & Auto Bill Pay Form” (both page).
- Fill it up properly with signature (digital signature is not acceptable)
- Roaming user & owner of card holder will sign in first page and only owner of card holder will sign in second page
- Scan copy of front and back side of International Credit Card hiding the CVC number (The cardholder's signature must be on the back of the card)
- Scan copy of Card Holder’s NID
- Security Deposit BDT 3000 (Equivalent USD) will be charged for auto debit enrolled customer and Security Deposit BDT 10,000 (Equivalent USD) will be charged for non auto debit customer.
Note: For customer convenience dummy filled up “IR Subscription Form Postpaid” attached.
IR Activation for Prepaid:
- Download and print the “IR Subscription Form Prepaid” (both page).
- Fill it up properly with signature on both page (digital signature is not acceptable)
- Scan copy of front and back side of International Credit Card hiding the CVC number (The cardholder's signature must be on the back of the card)
- Scan copy of Card Holder’s NID
Note: For customer convenience dummy filled up “IR Subscription Form Prepaid” attached.
IR bill Payment:
- Download and print the “Credit Card Letter of Authorization” form.
- Fill it up properly with signature (digital signature is not acceptable)
- Scan copy of front and back side of International Credit Card (The cardholder's signature must be on the back of the card)
- Scan copy of Card Holder’s NID
IR Subscription Forms
- IR Subscription Form (Post Paid) & Auto Bill Pay Form
- IR Subscription Form (Post Paid) & Auto Bill Pay Form SAMPLE
- IR Subscription Form For Prepaid Customers
- IR Subscription Form For Prepaid Customers SAMPLE
- Credit Card Letter of Authorization
- Credit Card Letter of Authorization SAMPLE
- IR & Postpaid SD Refund Form
- IR & Postpaid SD Refund Form SAMPLE
Instructions For Auto Debit Form
- Customer must send filled form (scan copy) with both side card copy (cardholder must sign in card back stripe & on card copy).
- To update via email for emergency customer must send filled GP copy, Bank copy, terms & condition page & card both side copy (cardholder must sign in card back stripe & on card copy).
- Need to be checked his/her card status from bank
- Need to be checked whether his/her card’s USSD part is open or not
- Properly filled up Auto bill pay form
- Photocopy of customer’s international credit card (both side) and duly signed on the photocopy (hiding the CVC no. by customer)