How to be STAR

How can you be a STAR Subscriber?

• To be a STAR, you must be with Grameenphone for a considerable duration of time with certain minimum usage
• Once a customer becomes STAR, his/her STAR status will be valid for 3 months. The STAR Status will be reviewed every month
• If you are not yet in the STAR program, your eligibility will be checked every month

Eligibility Criteria:

1. Consumer (Pre/Post)

2. STAR Commitment Bundle for MyPlan 

3. Data Pack (Pre & Post)

4. STAR Bundle Packs for Enterprise Customers

Notes:

• STAR Status is updated on the 8th of every month & once given, it is will be valid for 3 months
• For any Postpaid or Business customer who spends higher than bundle/commitment fee, will enjoy higher STAR status as per eligibility criteria. For example, if a 150 tk myplan user who is eligible for silver STAR status spends 3,500 tk on an average for 3 months will become Platinum Plus STAR
• STAR status can be upgraded to Upper Tier every month as per Eligibility Criteria*
• GPPP, BPO, ERS, Skitto, BTRC Barred & NM Generic test phone customers are excluded from this offer

You are our Priority!

• At Grameenphone Centers!
  No more waiting in long queues, enjoy privileged service at Grameenphone Centers.
• Complaints at star@grameenphone.com
  Your complaints are our concern; any complaint received from you will be handled on a priority basis.
• FREE SIM Replacement!
  When you are in urgency for a SIM Replacement, you can have your SIM replaced completely FREE! Our STAR Customers can have FREE SIM Replacement service from GPC and GPCF.

Benefits for Grameenphone STAR:

Grameenphone has arranged an array of benefits/privileges for its STAR customers. Best benefits are offered to its top tier i.e. Platinum Plus & subsequently to Platinum, Gold & Silver STAR customers.