FlexiPlan App

Terms & Conditions:

  • FlexiPlan is applicable for Prepaid and Postpaid customers
  • The PIN that customer receives for purchasing the bundle is not to be shared with others for his/her own safety as this may lead to fraudulent activity. Grameenphone will not be liable if any loss is incurred while sharing PIN with others knowingly or unknowingly
  • Customers can gift bundle to others. While gifting, money will be deducted from sender’s account. FlexiPlan postpaid customers can send 25 GIFTs in a day.
  • Gift option is available in FlexiPlan App & FlexiPlan in MyGP only.
  • For FlexiPlan App, customer need to use latest version available in Play Store
  • Please use your own GP SIM & GP internet for GIFT.
  • FlexiPlan Validity/Volume is totally separate from Regular pack Validity/Volume
  • Volume of FlexiPlan validity (1, 3, 7, 15, 30 days) will not be added with other validity packs
  • At the end of the validity period, if a customer has any remaining volume, it will be forfeited. However, if a customer re-purchases the same pack within the validity period, the volume will be added, and the validity will be updated accordingly.
  • Unused volume will be carried forward if the customer purchases the same pack within the active validity period.
  • Bioscope packs are only used to watch Bioscope content (free and prime).
  • To use 4G only internet packs- 4G SIM, 4G enabled Handset/Device is needed and the customer must be within 4G coverage area.
  • Missed Call Alert (MCA) will be activated for 30 days validity only. MCA service is free for postpaid customers. MCA cannot be gifted. If MCA is already activated with/without auto-renew feature, then it will not activate from FlexiPlan. Customer can “auto renew” MCA service by giving Y consent to port 26222.
  • 10 sec pulse is applicable on purchased minutes
  • If main account validity (recharge validity) got expired, then purchased FlexiPlan volumes will be temporarily unusable.
  • Dial *121*1*2# to know about the remaining balance
  • SMS purchased from here is usable to GP-any local number
  • Auto Renewal feature is not applicable for purchased FlexiPlan bundles
  • FlexiPlan Minute/Talk-Time is not applicable on call divert/call forward call rate. Regular product package call rate will be applicable while call divert/forward feature works.
  • "Any network/local number" denotes domestic network calls only (GP-GP, GP-Other Mobile Operators, GP-PSTN & GP-IPTSP) excluding any short code calls
  • This offer is not applicable for Skitto users
  • Surcharge (SC), Supplementary Duty (SD) & VAT will be applicable.
  • All the terms and conditions of mobile connection/service will also be applicable here.
  • Download Flexiplan app from this link
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