Supply Chain Sustainability

Grameenphone is committed to ensure responsible business conduct across the entire supply chain. Grameenphone’s Supplier Conduct Principles (SCP) are based on internationally recognized standards around human rights, health and safety, labour rights, environment and anti-corruption. It is mandatory for all Grameenphone contractual parties to agree to these principles.

Supplier Conduct Principles

All suppliers and parties with a direct contractual relationship with Grameenphone must comply with our Supplier Conduct Principles (SCP). An Agreement on Responsible Business Conduct (ABC) legally obliges the supplier to comply with the SCP and with certain requirements set out in the ABC agreement. All suppliers are required to cascade the principles down in their own supply chain. Currently, 100% suppliers and partners have endorsed the agreement on responsible business conduct.

Supply Chain Capacity Building

Grameenphone conducts annual supply chain capacity building through on-site briefings, awareness sessions, workshops, forums, process support, online portals and resource guides to ensure its suppliers and sub-suppliers follow the same continuous improvement processes. Capacity building is customized and caters to realistic practical situations and the actual need of the suppliers, with a particular focus on awareness of Grameenphone Supplier Conduct Principles issues as well as specific activities related to skill development (e.g. tower climbing). Topics generally include labour rights, health and safety, anti-corruption, green initiatives, women empowerment and diversity. In 2018, Grameenphone conducted a total of 6,139 man-hours of supply chain capacity building to promote responsible business practices at work.

Supply Chain Monitoring

To monitor compliance with the requirements on responsible business conduct, Grameenphone carries out regular inspections and audits across its supply chain. In 2018, Grameenphone conducted 905 supply chain inspections, 90% of which were unannounced.

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