Internet Packages

Overall:

• Internet packs can be activated through USSD, SMS, IVR, MyGP, Easynet, WoW Box, Customer Service, GP website and any other Grameenphone Authorized Channels
• Auto-renew option of any internet pack is turned OFF by default (except BS prepaid and post- paid customers).However customer can turn ON Auto Renewal feature after or during package activation.
• To turn ON auto renew option after package activation, SMS "ON" to 25000 or dial *121*3042#. Also customer can turn off Auto renew by sending SMS "OFF" to 25000 or dial*121*3043#.
• To check internet balance, please dial *121*1*4#.
• After expiration( Volume or Validity) of every internet pack  maximum PayGo rate will be 5.825 Tk( inclusive VAT,SD &SC).
• Unused Data Volume will be carried forward if the customer purchases the same pack within the active validity period or in case of successful auto renewal.
• Auto renewal of internet packages will occur based on volume or validity whichever expires first (customers with Auto renew consent only)
• To Cancel your Internet Package, dial *121*3041#.
• Using Multiple applications at the same time when volume is low, it may result in extra usage fee, so please close applications before moving on to others
• To enjoy higher internet speed customers need to use a 3G enabled phone & be within 3G network
• Average likely speed will depend on multiple factors such as handset, website visited, distance from BTS, time of the day, etc.
• The Internet Volume Purchased from a Campaign Pack, will be used before the Internet Volume Purchased from a Regular Internet Pack.
• Internet Packs are not applicable for skitto users
• To check internet speed customer can visit  http://www.speedtest.net  (Data Charge Applicable)
• Download  Terms and Conditions  in PDF format
• During Internet pack or offer purchase, for 'Payment through bKash or cards', purchase limit for prepaid customer is between 10 taka - 1000 taka and for postpaid customer 10 taka - 50000 taka.
• During pack purchase, for 'Payment through bKash or cards' any prior subscription free or emergency balance usage will be deducted from the amount recharged for pack or offer purchase. In that case internet pack or Offer that you have selected may not be activated.

Social Pack:

• If Social Internet Volume finishes before expiry date and there is no remaining regular internet volume in any other internet account expiration( Volume or Validity) of every internet pack  maximum PayGo rate will be 5.6 Tk( inclusive VAT,SD &SC). 
• While availing Social internet packs, if there is no remaining regular internet volume in any other internet account expiration( Volume or Validity) of every internet pack  maximum PayGo rate will be 5.825 Tk( inclusive VAT,SD &SC) or Dial*121*3# to buy a data pack for any other internet usage(except facebook browsing ).
• Voice and video call from FB messenger is not part of this package. Internet charge Tk 1.165/MB (Inclusive of SD+VAT+SC) up to 5.825 tk is applicable for FB messenger voice and video call if there is no remaining regular internet volume in any other internet account.
• Customer will not be able to browse mentioned sites through proxy based browsers. Customers can only use default web browser and apps

4G Pack:

• In order to use 4G only data packs, 4G SIM, 4G Handset/ Device is needed and the customer must be within 4G coverage area.
• To check whether your SIM is 4G or not, dial *121*3232#
• If 4G Internet Volume finishes before expiry date and there is no remaining regular internet volume in any other internet account expiration (Volume or Validity) of every internet pack, maximum PayGo charge will be5.825 Tk( inclusive VAT,SD &SC). 

Video Pack:

• Customers will be able to browse ( http://m.youtube.com/  ;  http://m.bongobd.com/  ;  http://www.popcornlive.tv/ ) from mobile only using the video packs
• If Video Internet Volume finishes before expiry date and there is no remaining regular internet volume in any other internet account, customers will be charged 1.165 TK/MB up to 5.825 tk or Dial*121*3# to buy a data pack.
• While availing Video internet packs, if there is no remaining regular internet volume in any other internet account, customers will be charged Tk 1.165/MB (Inclusive of SD+VAT+SC) till validity exists, up to 5.825tk for any other internet usage(except http://m.youtube.com/ ; http://m.bongobd.com/ ; http://www.popcornlive.tv browsing ).
• Customer will not be able to browse mentioned video sites through proxy based browsers. Customers can only use default web browser and apps

Messaging Pack:

• If Messaging Internet(Viber or Whatsapp) Volume finishes before expiry date and there is no remaining regular internet volume in any other internet account, customers will be charged Tk 1.165/MB (Inclusive of SD+VAT+SC) till validity exists, up to 5.825 Taka (Inclusive of SD+VAT+SC)
• While availing Messaging Internet(Viber or Whatsapp) packs,if there is no remaining regular internet volume in any other internet account, customers will be charged Tk 1.165/MB (Inclusive of SD+VAT+SC) till validity exists, up to 5.825 Taka (Inclusive of SD+VAT+SC) for any other internet usage(except (Viber or Whatsapp )
• Voice and video call from Viber or Whatsapp Messenger is not part of this package. Internet charge Tk 1.165/MB (Inclusive of SD+VAT+SC) up to 5.825 Taka (Inclusive of SD+VAT+SC) applicable for Viber or Whatsapp Messenger voice and video call if there is no remaining regular internet volume in any other internet account.
• Customer will not be able to browse mentioned sites through proxy based browsers. Customers can only use default web browser and apps

STAR Pack:

• Customer can buy STAR internet packs & get STAR status for 3 months
• Status will be updated on 11th of the following month. (i.e. If customer buys pack on 25th Oct or 4th Nov, status will be given on 11th Nov). 
• If customer already with higher STAR status buys a pack with lower status, higher STAR status will prevail
• This offer is not applicable for GPPP, BPO, ERS & Skitto connection