This is to inform all Grameenphone customers (both 017 & 013 Series) that due to technical upgradation, customers may face temporary service interruption while availing the following GP service on 10th , 16th, 19th, 20th of August, 2020.
| Date & Time | Unavailable Services |
|---|---|
| 10 August (2:00am-6:30am) | · Query services through USSD, SMS other channel · OTP based provisioning services (Flexiplan and other request) · Confirmation SMS for provisioning services |
| 16 August (2:00am-5:30am) | · SIM provisioning (Activation, Reconnection, Replacement) service will be Unavailable · Data pack, social pack, MCA, FnF, Call block, voice pack provisioning through all channels (MyGP, SMS, Wowbox, Easynet, Flexiplan, GpWebsite, UMB, GPAY, CIM, IVR) will be Unavailable during the activity. · Prepaid to Postpaid Migration |
| 19 August (2:00am-6:30am) | · SIM provisioning (Activation, Reconnection, Replacement) service will be Unavailable · Data pack, social pack, MCA, FnF, Call block, voice pack provisioning through all channels (MyGP, SMS, Wowbox, Easynet, Flexiplan, GpWebsite, UMB, GPAY, CIM, IVR) will be Unavailable during the activity. · Prepaid to Postpaid Migration |
| 20 August (2:00am-5:30 am) | · Query services through USSD, SMS and other channel · OTP based provisioning services (Flexiplan and other request) · Confirmation SMS for provisioning services |
We sincerely apologize for the inconvenience and hope to restore the above mentioned services within the shortest possible time to ensure our customers the best telecommunication services with Grameenphone.
Thank you for staying with us.