This is to inform all the Grameenphone customers that due to technical upgradation, customer face temporary services interruption maximum 8 to 9 times for 1-2 min while availing the following GP services on 7th octobor 2020, from 12:00 AM to 8:00 AM.
| Date & Time | Unavailable services |
|---|---|
| 7 October 2020 (12:00 AM to 8:00 AM) | · SIM activation/replacement |
| 7 October 2020 (1:00 AM to 8:00 AM) | · All kinds of service provisioning (voice and data pack, Campaign pack, Flexiplan, MCA (missed call alert), FnF, Offer subscription, roaming pack, impacted through all available channel (MyGP, USSD, SMS, GPWebsite, EasyNet, Flexi, Facebook, Bioscope, Tonic, GPAY channel) · All kinds of service query (Usage details, flexi balance, CMP Campaign Detail, FnF, MCA, biometric status, flexiprice, 4G status etc) might be impacted through all available channel (MyGP, USSD, SMS) · Online Recharge and Payment · Services including Offers, Powerload, STAR STATUS, Star services, VoLTE call drop reimbursement, Campaign Launching/stopping · POSTPAID payment along with Bar/Unbar |
We sincerely apologize for the inconvenience and hope to restore the above mentioned services within the shortest possible time to ensure our customers get the best telecommunication services from Grameenphone. Thank you for staying with us.