Due to technical upgradation, customers may face temporary service interruption

Oct 27 2020

This is to inform all Grameenphone customers (017 & 013 Series) that due to technical upgradation, customers may face temporary service interruption while availing the following GP services on 28 October 2020 and 4 November 2020.

Date & Time Unavailable Services
28 October 2020 and 4 November 2020 (2:00 AM to 3:00 AM)
  • SIM provisioning (Activation, Reconnection, Replacement) service will be unavailable
  • Data pack, social pack, MCA, FnF, Call block, voice pack provisioning through all channels (MyGP, SMS, Wowbox, Easynet, Flexiplan, Gp Website, UMB, GPAY, CIM, IVR) will be unavailable during the activity.
  • Prepaid to Postpaid migration

We sincerely apologize for the inconvenience and hope to restore the above-mentioned services within the shortest possible time to ensure our customers the best telecommunication service with Grameenphone. Thank you for staying with us.

 

grameenphone