<div class="WordSection1">On 19 September 2025, due to system enhancement work of Grameenphone and Skitto, the following services will remain temporarily unavailable:<table class="MsoTableGrid" style="border-collapse:collapse;border:none;mso-border-alt:solid windowtext .5pt;mso-padding-alt:0in 5.4pt 0in 5.4pt;mso-yfti-tbllook:1184;width:97.92%;" border="1" cellspacing="0" cellpadding="0" width="97%"><tbody><tr style="height:27.15pt;mso-yfti-firstrow:yes;mso-yfti-irow:0;"><td style="border:solid windowtext 1.0pt;height:27.15pt;mso-background-themecolor:text1;mso-border-alt:solid windowtext .5pt;padding:0in 5.4pt 0in 5.4pt;width:72.06%;" width="72%">Service</td><td style="border-left:none;border:solid windowtext 1.0pt;height:27.15pt;mso-background-themecolor:text1;mso-border-alt:solid windowtext .5pt;mso-border-left-alt:solid windowtext .5pt;padding:0in 5.4pt 0in 5.4pt;width:27.94%;" width="27%">Time</td></tr><tr style="height:23.95pt;mso-yfti-irow:1;"><td style="border-top:none;border:solid windowtext 1.0pt;height:23.95pt;mso-border-alt:solid windowtext .5pt;mso-border-top-alt:solid windowtext .5pt;padding:0in 5.4pt 0in 5.4pt;width:72.06%;" width="72%">Prepaid Recharge</td><td style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:solid windowtext 1.0pt;border-top:none;height:23.95pt;mso-border-alt:solid windowtext .5pt;mso-border-left-alt:solid windowtext .5pt;mso-border-top-alt:solid windowtext .5pt;padding:0in 5.4pt 0in 5.4pt;width:27.94%;" width="27%">1:00 AM to 2:00 PM</td></tr><tr style="height:24.5pt;mso-yfti-irow:2;"><td style="border-top:none;border:solid windowtext 1.0pt;height:24.5pt;mso-border-alt:solid windowtext .5pt;mso-border-top-alt:solid windowtext .5pt;padding:0in 5.4pt 0in 5.4pt;width:72.06%;" width="72%">Skitto Recharge</td><td style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:solid windowtext 1.0pt;border-top:none;height:24.5pt;mso-border-alt:solid windowtext .5pt;mso-border-left-alt:solid windowtext .5pt;mso-border-top-alt:solid windowtext .5pt;padding:0in 5.4pt 0in 5.4pt;width:27.94%;" width="27%">1:00 AM to 2:00 PM</td></tr><tr style="height:23.95pt;mso-yfti-irow:3;"><td style="border-top:none;border:solid windowtext 1.0pt;height:23.95pt;mso-border-alt:solid windowtext .5pt;mso-border-top-alt:solid windowtext .5pt;padding:0in 5.4pt 0in 5.4pt;width:72.06%;" width="72%">Postpaid Bill Payment and Bill Update</td><td style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:solid windowtext 1.0pt;border-top:none;height:23.95pt;mso-border-alt:solid windowtext .5pt;mso-border-left-alt:solid windowtext .5pt;mso-border-top-alt:solid windowtext .5pt;padding:0in 5.4pt 0in 5.4pt;width:27.94%;" width="27%">1:00 AM to 6:00 PM</td></tr><tr style="height:25.0pt;mso-yfti-irow:4;mso-yfti-lastrow:yes;"><td style="border-top:none;border:solid windowtext 1.0pt;height:25.0pt;mso-border-alt:solid windowtext .5pt;mso-border-top-alt:solid windowtext .5pt;padding:0in 5.4pt 0in 5.4pt;width:72.06%;" width="72%">Prepaid to Postpaid and Postpaid to Prepaid Migration</td><td style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:solid windowtext 1.0pt;border-top:none;height:25.0pt;mso-border-alt:solid windowtext .5pt;mso-border-left-alt:solid windowtext .5pt;mso-border-top-alt:solid windowtext .5pt;padding:0in 5.4pt 0in 5.4pt;width:27.94%;" width="27%">1:00 AM to 6:00 PM</td></tr></tbody></table>&nbsp;However, during this time prepaid customers can recharge using scratch cards if needed. We sincerely regret the temporary inconvenience this may cause.</div>

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Service	Time
Prepaid Recharge	1:00 AM to 2:00 PM
Skitto Recharge	1:00 AM to 2:00 PM
Postpaid Bill Payment and Bill Update	1:00 AM to 6:00 PM
Prepaid to Postpaid and Postpaid to Prepaid Migration	1:00 AM to 6:00 PM