Notice Board

  • Notice: De-activation of Connections, unused for more than 15 months

    This is to inform that Grameenphone prepaid and postpaid connections, which are unused since 17 February, 2017 or before, will be permanently de-activated after 3 (Three) month of publishing this notice. Please note that-

     *According to the 'Subscription Agreement' executed with the subscriber, Grameenphone will retain the ownership of the connections de-activated permanently.
     *The previous subscriber will not no longer be able to use/replace/recharge or claim ownership of such permanently de-activated connections.
     *Grameenphone reserves the rights to reuse/re-sell/recycle of the permanently de-activated connections.

    The list of such prepaid and postpaid connections, which will be permanently de-activated as mentioned above, is available in the website of Grameenphone (www.grameenphone.com), Grameenphone Customer Care Center and in the website of BTRC (www.btrc.gov.bd).

    Thank you for staying with Grameenphone.

  • Notice: Due to technical maintenance, Few services will be temporarily down

    Dear valued Grameenphone subscriber, for your information all services hosted in 2200, 1234, 2666, 3030, 2255, 3003 will be temporarily down from 8AM to 8PM any day between 14th May till 31st May 2018 due to technical maintenance. We are sorry for any inconvenience.

  • Notice: New recharge based lower tariff offer will start from 11 May, 2018

    This is to inform all Grameenphone Prepaid & Consumer Postpaid customers (excluding ERS, BPO, MyPlan & Prepaid to postpaid migrated customer) that, new recharge based lower tariff offer will start from 11 May, 2018. The offer includes:

    Recharge AmountOfferValidity

    Taka 29

    1 Poisha/second call rate + 7 SMS (24 hours to any local number)

    3 days (including recharge date) for special tariff & SMS

    Taka 39

    1 Poisha/second call rate + 7 SMS (24 hours to any local number) + 39MB internet

    5 days (including recharge date) for special tariff & SMS

    3 days (including recharge date) for internet

    Taka 79

    1 Poisha/second call rate + 7 SMS (24 hours to any local number)

    15 days (including recharge date) for special tariff & SMS

    Taka 109

    1 Poisha/second call rate + 7 SMS (24 hours to any local number)

    30 days (including recharge date) for special tariff & SMS

     

    Offer details:

    • Recharge amount will be added in customer’s main account
    • To get the offer, customer needs to recharge exact respective amount
    • "Any local number" denotes domestic network calls only (GP-GP, GP-Other Mobile Operators, GP-PSTN & GP-IPTSP) excluding any short code calls
    • During the offer period, this special tariff (24 hours 1 poisha/second to any local number) is applicable on regular package tariff, Super FnF, FnF, community tariff (except EKOTA Prepaid 3 & 4)
    • This special tariff is not applicable on Adha poisha offer, purchased minutes, bonus minutes, bonus amount and emergency balance. Adha poisha offer, purchased minutes, bonus minutes, bonus amount and emergency balance will be used first and then this special tariff will be applied
    • This offer can be availed multiple times during campaign period. On multiple recharges, higher validity will be applied
    • To know offer validity, dial *121*1*2# (Prepaid) & *121*4601# (Postpaid)
    • If customer takes any other 1 poisha offer, higher validity will be applied. After the special tariff validity period, customer will return to the previous offer/package
    • 39MB free internet (for exact 39tk recharge) will be disbursed immediately to the account and existing internet package modality will be applicable. Customers, who have de-activated their internet, need to activate internet first. If the internet volume is finished, customer will be charged 1Tk/MB till validity exists, up to 200Tk. To check internet balance, dial *121*1*4#
    • To stop the offer, dial *121*1003*1#
    • For Postpaid customers, special tariff will not be applicable if they activates commitment plan after activating above special tariff offer
    • In case of Due Date Bar (Consumer Postpaid), special tariff offer will be activated if customer recharges specific amount, but customer will not be allowed to get benefit until number is unbarred
    • This offer is not applicable for Skitto users
    • 5% Supplementary Duty (SD) + 15 % VAT inclusive of SD will be applicable for all charges + 1% surcharge on base tariff
    • This offer will continue till 09 July 2018

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