eCare - My Account

Useful Contacts

As a valued subscriber of GP, you might require contacting us for any after sales service, service related queries and complaints. The followings are some useful contacts, which will help you with your queries regarding our products and service

Hotlines:

Useful & Simple Contact information

Useful Contact
No.DescriptionCharges
121Customer Service for QueryTk 0.50 /Minute
158Customer Service for ComplaintFree
insta.service@grameenphone.comCustomer Service for Query, Request and ComplaintFree
inst@bill.grameenphone.comGet postpaid bill update instantly. Send mail with mobile number and Account ID number in subject with # as separator [e.g 017xxxxxxxx#1.1xxxxxxx ]Free
http://www.grameenphone.com/customer-service/online-customer-serviceChat with Customer Service LiveFree
01711594594Hotline for calling from other operator numbersAs per operator's tariff
01700100121Customer Service hotline for GP customers while in roamingAs per roaming networks tariff
1200Mobicash Service & Nirvoy InsuranceTk 0.50 /Minute
789HealthLineTk. 5 /Minute
4000Welcome Tune ServiceTk 0.75 /Minute
4040Music Radio ServiceTk. 0.30 /Minute
4444Migration: Nishchinto, Bondhu, Djuice, AmontronFree

* 10 second pulse will be applicable for above tariffs.

* SD+ VAT+ SC applicable

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