Call Block

GP Call Block Service

Call Block Service

Call Block Service enables subscribers to easily block unwanted calls to their mobile phones anytime, anywhere through its Blacklist feature. Recently, Grameenphone has also introduced the Whitelist feature to allow only certain numbers to be able to call the subscriber, keeping all other callers blocked.

Subscription Process:

Any GP subscriber can subscribe to the Call Block service.

SMS: Type Start CB and send to 5678
USSD: Dial *121*6*4*1#
IVR: Dial 5678

Unsubscription Process:

SMS: Type Stop CB and send to 5678
USSD: Dial *121*6*4*4#
IVR: Dial 5678

 

To make it easy for the subscribers, GP has introduced a fully functional USSD menu for this service, which will guide the subscriber through all the features of this service. This can be done by dialing *111# and follow the instructions.

Product features and usage:

A GP subscriber can block/allow as many numbers as s/he wants starting with first 10 free slots. For example, a subscriber blocked 10 numbers by using first 10 slots. After a period, s/he can delete one number from the slot and add another number with no additional charge. In this way, the subscriber can remove any number from the first 10 slot to add new numbers in the Blacklist/Whitelist. After free first 10 number slots, subscribers have to pay for each number he wants to block/allow from 11th to 20th slots.
For your convenience, Grameenphone Ltd. has introduced “Weekly charging” feature for Call Block service, applicable for eligible prepaid subscribers only. This feature enables all Smile, djuice, Apon, Shohoj, Bondhu, Business Solutions prepaid, Ekota, and Badhon subscribers to avail the Call Block service on a weekly basis at BDT 7 (+ 5% Supplementary Duty (SD) + 15 % VAT inclusive of SD will be applicable for all charges + 1% surcharge on base tariff) per week. Existing Call Block users, who subscribed for 30 days – will be able to enjoy the full 30 days of the service, and will be converted to Weekly subscriptions once the 30 days are expired.

Tariff:

  • BDT 7 / week (pre-paid subscribers) & BDT 30 / month (post-paid subscribers) for availing call block service
  • Initial 10 slots additions/modifications/deletion to the blacklist/whitelist is free.
  • If subscriber has already filled up 10 slots in the blacklist/whitelist with number, BDT 8 additional charge will be applicable
  • SMS charge: Free

* 5% Supplementary Duty (SD) + 15 % VAT inclusive of SD will be applicable for all charges + 1% surcharge on base tariff
* Prepaid subscribers are charged from account balance on real-time.
* Postpaid subscribers are billed in monthly invoice.

Notes:

For SMS based usage, the keywords are given below:

SlActionKeywordExample
1To subscribeStart CBStart CB
2To add number to blacklistADD<space>NumberAdd 017xxxxxxxx
3To delete number to blacklistDEL<space>NumberDel 017xxxxxxxx
4To modify number in blacklistCH<space>Old Number
<space>New Number
CH 017xxxxxxxx
017xxxxxxxx
5To see current blacklistLISTList
6To activate the blacklistONOn
7To deactivate the blacklistOFFOff
8To add number to whitelistW ADD<space>NumberW Add 017xxxxxxxx
9To delete number from whitelistW DEL<space>NumberW Del 017xxxxxxxx
10To modify number in WhitelistW CH<space>Old Number<space>
New Number
W CH 017xxxxxxxx
017xxxxxxxx
11To see current whitelistW LISTW List
12To activate the whitelistW ONW On
13To deactivate the whitelistW OFFW Off
14To view active list statusVIEWView
15To UnsubscribeStop CBStop CB
16For HelpHELPHelp

*To get all the keywords at once, subscribers can SMS Help to 5678

Valid Number formats:

Mobile: e.g. 017xxxxxxxx, 019xxxxxxxx, 018xxxxxxxx, 011xxxxxxxx, 016xxxxxxxx, 015xxxxxxxx.
Private PSTN: e.g. 037xxxxxxx, 0644xxxxxxxx etc.
BTCL: Area Code + Number e.g. 02xxxxxxx, 031xxxxxxx etc.
* Using 880 is not mandatory for numbers in Bangladesh.
ISD: 00 + Country Code + Number e.g. 0044xxxxxxxxxxxxxx, 0091xxxxxxxxxxxx etc.
*Charges and VAT apply

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