Friends & Family

FnF activation addition process

The friends and Family feature comes with lower tariff so that you can call and always stay in touch with your near and dear ones.

F&F PROCEDURES

The procedure of F&F activation, change, addition for Prepaid and Post paid as per the below table:
Applicable product: GP Prepaid, djuice, Ekota, BS Prepaid, Xplore and BS postpaid.

 ServicesSMS Format
Friends & Family
[ Prepaid & Postpaid]
Activationnewnumber <space>newnumber<space>newnumber
Example: 017XXXXXXXX 017YYYYYYYY 017ZZZZZZZZ
Changeoldnumber<space>newnumber
Example: 017XXXXXXXX 017NNNNNNNN
To ViewFF
Add (New Number)newnumber <space>newnumber
Example: 017NNNNNNNN 017ZZZZZZZZ
DeleteD<space>Number
For HelpHelp
ChargeFREE

Super F&F Activation and Modification Process:

ServicesSMS Format
ActivationSF <space>Mobile Number
Change/ModificationSFC <space>Old Number<space>New Number
  • Super F&F is applicable only for Bondhu, Amontron and Xplore Package
  • Super F&F can be changed after 1 days of activation

F&F port for the eligible products will be remaining 2888.

Note: Already assigned F&F numbers can be changed after 1 days.

*121# Menu:

Customers can dial *121# to add, delete, view and Change the FnF and Super FnF number. This is applicable for those price plans that have FnF or Super FnF like: Bondhu, Amontron, Xplore, djuice, Business Solution and Ekota (1& 3)

USSD Menu

Menu

Options

*121*1*5*1#

Add FnF

*121*1*5*2#

Add Super FnF

*121*1*5*3#

Delete FnF/Super FnF

*121*1*5*4#

View FnF List

Who can use this USSD?

This menu can be used for those price plans that have FnF or Super FnF, like: Bondhu, Amontron, xplore, djuice, business solution and Ekota (1 & 3).

Can customers add, delete, and change multiple numbers through this menu?

No, customer cannot add, delete, change multiple number through this menu. But customer can add, delete, and change number one after another.

 

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