You are our Priority!
- At Grameenphone Centers!
No more waiting in long queues, enjoy privileged service at Grameenphone Centers.
- Complaints at firstname.lastname@example.org!
Your complaints are our concern; any complaint received from you will be handled on a priority basis.
- FREE SIM Replacement!
When you are in urgency for a SIM Replacement, you can have your SIM replaced completely FREE! Our STAR Customers can have FREE SIM Replacement service from selected GPCs only. Click here to know the selected GPCs
- Emergency Credit Limit!
If you are a STAR Customer using Xplore, now you have less to worry. In case you fall in crisis situation with no credit left on your phone, you can avail the privilege of emergency credit service! A facility that is truly helpful for making that last emergency call from your barred connection. You can use emergency credit once a month with 3 days validity. Depending upon your tier of STAR membership your credit amount is given below:
|Tier||Amount of Credit|
Good to know the following while availing this service:
To avail Free emergency credit you have to opt -in by pressing *111*9*4#
Emergency limit will be adjusted from your next recharge.
Credit limit will be usable if total credit limit (assigned credit limit + emergency credit) is less than current charges/dues.
For example, if a Gold STAR customer has the credit limit of BDT 500, he can unbar his connection till his current dues are lower than total credit limit of BDT 550 (Credit Limit BDT 500 + Emergency Credit for Gold STAR BDT 50).
- Discount in Special Numbers!
Are your friends and family looking for special numbers? Now, Grameenphone has brought a real opportunity to avail good and rhythmic numbers with a special discount for STAR Customers. STAR Customers can recommend their friends & family to buy these numbers. Anyone can choice and book their desired number from the available numbers. There are three (03) types of special number (all prepaid) as following:
The last six digits will be same:
Example:017 XX 888 888
Any sequential or triple-triple combinations:
Example:017 XX 12 34 56
017 XX 333 666
Double-double or any unique combinations
Example:017 XX 33 55 77
017 XX 300 500
STAR Customers will get 50%, 25% and 10% discount according to three tiers (Platinum, Gold, and Silver). Moreover, they can recommend any one to buy the numbers with the same discount.