Grameenphone introduces Wi-Fi Calling, also known as VoWiFi (Voice over Wi-Fi), a cutting-edge communication service that allows GP customers to make and receive voice calls and SMS using a Wi-Fi network, even in areas with limited or no cellular coverage.
This service reflects another technological milestone of Grameenphone’s nationwide superior network, ensuring seamless voice connectivity indoors and in coverage-challenged locations.
WiFi Calling works when either or both the caller and the callee are connected through Grameenphone’s partner ISPs’ Wi-Fi networks. With a stable Wi-Fi connection, customers can enjoy HD-quality voice calls - without installing any additional application and without any extra charge.
Benefits of Wi-Fi Calling
· Extending Indoor Coverage - Stay connected in homes, offices, basements, and high-rise buildings.
· Secure communication - Calls are securely routed over Grameenphone’s trusted ISP partner networks, and gpfi.
· No extra app or cost - Works directly from the phone’s native dialer at regular voice call rates.
· Call any operators - Make and receive calls to any mobile or fixed network.
How to avail Grameenphone’s Wi-Fi Calling
To use WiFi Calling, customers need:
A 4G/5G SIM
A VoLTE & VoWiFi-enabled smartphone
Updated operating system (OS) on the handset
VoLTE and WiFi Calling enabled in the smartphone settings
Additional Terms & Conditions:
- Wi‑Fi Calling will not function if the device has VPN or Airplane mode enabled.
- Availability of Wi‑Fi Calling depends on an uninterrupted Wi‑Fi internet connection of the listed ISPs. Any disruption in ISP services or Wi‑Fi network outages may affect call quality or availability.
- Grameenphone shall not be liable for any interruption or unavailability of Wi‑Fi Calling caused by ISP service failure or Wi-Fi network outages.
For issues specifically related to Wi‑Fi Calling, subscribers may contact Grameenphone. However, Subscribers are advised to contact their respective ISP to resolve Wi‑Fi network and connectivity-related issues.
Where is Wi-Fi Calling currently available?
Additionally, WiFi Calling is available for all gpfi customers, irrespective of location, subject to device compatibility and Wi-Fi availability.
To check the existing coverage of WiFi calling , please visit here
Which smartphones support Grameenphone Wi-Fi Calling?
WiFi Calling support depends on the handset model and software configuration. To know the supported handset details, please visit here
Know more about WiFi Calling
WiFi Calling, also known as VoWiFi (Voice over Wi-Fi), allows customers to make and receive voice calls and SMS using a Wi-Fi network directly from the phone’s native dialer, even when mobile coverage is weak or unavailable (such as basements or deep indoor areas). No additional app is required.
- Extended indoor coverage
- Voice calls and SMS over Wi-Fi
- Reliable connectivity in no or low mobile signal areas
- No extra app and no additional charge
You can use WiFi Calling if you have:
- A Grameenphone 4G SIM
- A WiFi Calling supported smartphone (GP-certified list)
- Access to an enlisted Wi-Fi network
- VoLTE and WiFi Calling enabled on your handset
- Updated handset software
If all conditions are met, your SIM will be provisioned within 72 hours.
This may happen because:
- Your device software is not updated
- WiFi Calling is turned OFF in device settings
- Your Wi-Fi network is not enlisted
- Wi-Fi connection is unstable
- Your SIM is not yet provisioned
No. WiFi Calling is not permitted during international roaming as per regulatory guidelines.
- Go to Settings
- Select Mobile Network / SIM settings
- Turn ON VoLTE
- Turn ON WiFi Calling
- Connect to a supported Wi-Fi network
Both VoLTE and WiFi Calling must remain ON.
WiFi Calling is currently available through selected partner ISPs and coverage areas. It is also available for all gpfi customers, subject to device compatibility.
WiFi Calling is charged at regular voice call rates. No extra charge applies. Calls use your Wi-Fi internet, not GP mobile data.
Please check the supported handset list on the WiFi Calling page.
A WiFi Calling icon will appear on the phone’s status bar during a call.
Yes. WiFi Calling can be used on both SIMs if enabled in device settings.
No. WiFi Calling does not work in Airplane mode.
No. WiFi Calling does not work when VPN is enabled.
No. WiFi Calling depends on the quality and stability of the Wi-Fi connection.
Yes. ISD calls can be made using WiFi Calling as per standard tariff.
The call will automatically switch to the cellular network without dropping, subject to availability.
Yes. It is available for both prepaid and postpaid customers.
No. WiFi Calling uses Wi-Fi only and does not depend on GP mobile data.
Turn OFF WiFi Calling from phone settings or disconnecting from Wi-Fi.
Yes. The called party does not need VoWiFi or VoLTE.
WiFi Calling is prioritized over VoLTE when a supported Wi-Fi network is available.
No. Both VoLTE and WiFi Calling must be enabled to use the service.