year
WARRANTY
TK.
vat and tax inclusive
Color
Space Black
Quantity
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GP Online Shop is online sales and service platform of Grameenphone. GP Online Shop enables users to buy digital devices, relevant products and Telco Services directly from manufacturer/authorized sources with manufacturer warranty and confirms 100% genuine product. With almost every purchase GP Online Shop provides special offers (freebies, data offer, star privilege etc.). Customers can also pre-order brand new products in advance to get the products immediately after the official launch. Users can view full product details and images to choose the right one only with a few clicks. Furthermore, we guarantee safe online transactions. User can pay online in a secure and tested environment. On the other hand, through our huge logistic network, we can cater to customers from around the country, delivering right at their doorstep.
2. How to buy products from GP Online Shop?
3. How to get SIM related services from GP Online Shop?
Payment
1. How do I make the payment/ Methods of payments?
You can make online payments using cards (Visa Card, Master Card, American Express, DBBL Nexus), mobile banking (bKash, Sure Cash, My Cash, MCash, Rocket) & Net banking (Islami Bank).
You can also make cash on delivery payments. Our cash on delivery option is open to all over the country, for devices that are 15000 taka or less. Please check the device details to check eligibility.
What are the SIM Related services that GP Online shop provides?
GP online shop delivers your chosen SIM to your doorstep within next 2 to 3 working days. You can also get the Replacement service, Transfer of Ownership service, also MNP services. Currently GP Shop is providing SIM selling service, Replacement service, Transfer of Ownership service and MNP Services within the metropolitan area of Dhaka, Chittagong, Sylhet, Comilla, Rangpur, Rajshahi, Khulna and Mymensingh city only.& Payment can be done both via Online gateways and Cash on Delivery.
2. Do you offer installment payments?
Yes, Equal Monthly Installment (EMI) facility is available. It depends on specific handset, offer and relevant bank. You can get more information about EMI on specific handset details page before you confirm your order.
3. Should I sign any Form for EMI?
Yes, you may have to sign an EMI form provided by respective bank and submit it to delivery agent.
4. Do I have to pay any delivery charges?
Yes, you have to pay delivery charge depending on type of delivery.
Delivery Type | Delivery Charge |
---|---|
Regular Delivery (Inside Dhaka) | BDT 80 |
Regular Delivery (Outside Dhaka) | BDT 160 |
5. Is there any International Payment method?
Yes, you can pay with any Visa, Master Card or American Express Card. You would be requested to provide proof of identity for further verification.
6. Is there any option for Cash on Delivery?
You can also make cash on delivery payments. . Our cash on delivery option is open to all over the country, for devices those are 15000 taka or less.
7. Are there any hidden charges when I make a purchase on GP Online Shop (Extra Delivery Charge, Sales Tax etc.)?
All the charges related with the product will be visible to customers. Customers need to pay the Total Amount shown at the time of online checkout. There’s no hidden cost.
8. Will my card details be safe?
Of course, Grameenphone and payment gateway aggregator do not work in any mechanism to store card information to comply with regulatory guideline. Only the relevant banks hold necessary information.
9. Why has my card been declined?
Please check your card details with your relevant bank.
** Note that: If there is any delivery related issue, it must be reported within 30 days of order placement.
Return Policy:
Only faulty products can be replaced if it is identified on spot in presence of delivery agent. The product is not eligible for a replacement if you have changed your mind about the purchase/ you do not like the product after opening the package.
Basic Return Criteria:
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