New Connection from Authorized Grameenphone Dealers!

Sep 21 2023

New Connections from Authorized Grameenphone Dealers!

  1. Purchase SIM from authorized sources
  • Grameenphone Experience Centers, Grameenphone Centers, Grameenphone Service Points, Grameenphone Online Shop, Grameenphone Retailers
  1. Maintaining the process
  • Upon purchase, customers must register SIM via biometric and NID.
  • For temporary SIM valid for 6 months, customers can purchase with Passport, Birth Certificate, Driving License, etc. However, if a customer wants to extend the usage of SIM, he will need to register via the biometric process.
  1. Verify SIM purchase
  • Post-purchase via biometric, customers can dial USSD code *16001# with the last 4 digits of NID to check the list of registered SIM numbers.
  • If the purchased SIM is not listed in the customer’s ID, the customer should immediately return to the source of purchase and register SIM to experience an uninterrupted connection.
  • If a customer uses a SIM not registered to his name for a long time, he can avail of Transfer of Ownership from any liable source such as Grameenphone Experience Centers, Grameenphone Centers and Grameenphone Online Shop.
  1. Contact Customer Touch Point for further information
  • Call hotline number 121
  • Email at
  • Live chat through the Grameenphone website or MyGP
  • To contact the Grameenphone hotline from any other operator, dial 01711594594

Customers must ensure the following for authorized SIM purchase and registration to avoid unwanted network disconnection.